Last Updated: 29/08/2024

This Privacy Policy explains how Shams Internet (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our billing application (“the App”). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name
• Email address
• Phone number
• Billing Logins
• Payment information

Usage Data

We may collect information about how the App is accessed and used. This usage data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, and other diagnostic data.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and maintain the App
• Process your transactions and manage your account
• Communicate with you regarding updates, promotions, and other information
• Improve the App and enhance user experience
• Comply with legal obligations

3. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party service providers to facilitate our services, such as payment processing and customer support.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

You may have certain rights regarding your personal information, including:

• The right to access, update, or delete the information we have on you.
• The right to object to or restrict our processing of your personal information.
• The right to withdraw consent at any time where we rely on your consent to process your information.

To exercise these rights, please contact us using the contact information provided below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App. Your continued use of the App after any changes constitutes your acceptance of the new Privacy Policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@shams.ly
Phone: +218 91 066 7800
Address: Tripoli, Libya